Service and Support define the success
Our staff of VIDCO Collaboration Solutions service take care of the world make sure that everything in terms of our products and solutions, is as it should be: perfect.
The added value that VIDCO Collaboration Solutions provides, covers all phases of the project: from consulting, planning, integration, through commissioning and service and support during operation. This "all-round support" offers a Total Benefit of Usership ensures the VIDCO Collaboration Solutions your satisfaction - to the extent as you need it and want it - nationwide.
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Planning
Needs assessment, requirements specification, visual representation of all details (CAD, one-and three-dimensional)
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Installation
VIDCO Collaboration Solutions performs the complete installation and / or takes over the control function
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Maintenance contracts
Customized maintenance agreements with individual availability and response times
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Phone Support
The VIDCO Collaboration Solutions staff can assist you with any questions during business hours from 8am to 5pm available.
The VIDCO Collaboration Solutions service team can be contacted by phone: +49 6103 98010 or by Email: [email protected]
Total failure of the brand-new beamer
One annoying, but never completely excluded situation.
BG food and hospitality industry, Mainz.
Thomas Mentges, Head of Division:
"VIDCO Collaboration Solutions, Joe Beckert, was immediate at site, highly concentrated and with full dedication, he worked systematically to troubleshoot to the new projector to bring back up and running. After nearly 20 years in procurement and construction working I like to say that I am pleased to have with VIDCO Collaboration Solutions such a good partner on the side."
